Returns & Exchanges
At V O Y A G E, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all eligible items. Items must be in their original, unused condition with all tags intact to qualify for a full refund.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing